Company InformationCareers with Resource Alliance
Our mission at Resource Alliance is to provide best-in-class service and support in Employee Group Benefits Programs and Human Resources Services. We're passionately committed to complete customer satisfaction, and one way we make this commitment a reality is by making Resource Alliance a great place to work.
Resource Alliance associates are experienced and knowledgeable. The work we do every day—helping our clients realize the greatest possible return on their people—challenges us in the best ways to work collaboratively and effectively. The end result is a workplace that is exciting and rewarding, where your opportunities for growth and development are limitless.
Current Career Opportunities:
- Investigates and responds to employee relations issues such as employee complaints, discrimination and/or harassment allegations
- Responds to unemployment claims and assists in preparing testimony for appeals hearings
- Develops and facilitates training programs
- Assists with benefits services such as open enrollment meetings, employee questions, file maintenance, etc.
- Screens, interviews and recruits candidates to fill entry level, professional and technical job openings
- Partners with employees and management to communicate various Human Resources policies and procedures
- BA/BS degree; will consider experience in lieu of education
- PHR or SPHR preferred
- 3-5 years HR Generalist experience
- Knowledge of employment laws
- Excellent written, verbal and interpersonal communication skills
- Ability to objectively coach employees and management through complex, difficult and emotional issues
- Strong organizational and time management skills
- Proficient in Microsoft Office
- Outstanding customer service skills
- Process insurance enrollments, changes, terminations on-line, via fax, etc. with carriers
- Prepare enrollment/term/change reports for clients
- Reconcile monthly invoices
- Maintain benefit files and materials including enrollment kits for each client
- Field, log and follow-up on incoming calls from employees for assistance with benefit questions including claims, coverage, enrollment, status changes, etc.
- Prepare and distribute enrollment materials
- Handle group enrollment meetings
- Assist with COBRA and HIPAA administration
- Act as liaison between client and carriers
- General administrative duties such as typing correspondence, mailings, faxing, etc.
- BA /BS or equivalent; HR degree
- MS Word and Excel
- Customer Service skills
- Familiar with Section 125, HIPAA, ERISA
- Ability to handle high call volume
- Group benefits, insurance, or Customer Service Rep from insurance industry
- Excellent written and verbal communication
- Highly detailed and organized
- Accident & Sickness License
- Experience:
- 5+ years professional sales experience OR
- 3+ years as Insurance Agent OR
- 5+ years HR Consulting Professional
- Install, troubleshoot and administer servers, software systems, computer networks, etc;
- monitor and maintain backups and recovery operations;
- implement network security measures;
- provide systems support and administration;
- provide technical assistance to users to resolve issues in hardware, software, etc.
- B.S. or foreign equivalent in Comp Science or Computer Engineering and 6 months experience in job offered or similar.
Full Time. Competitive salary. This position is eligible for our employee referral program.
Send Resume to:
HR, Resource Alliance, LLC
2300 Lakeview Parkway, 7th Floor
Alpharetta, GA 30009
Employment Inquiry Form
If you are interested in a career with Resource Alliance, please take the first step by filling out our Employment Inquiry Form.