We believe you and your employees deserve more than just an annual renewal package.
- Assist in planning for rates, benefit options & employee contributions
- Ensure that the benefit plans are in line with HR & Corporate goals
- Provide information and guidance on expanding your benefit plans or adding additional coverage
- Provide reviews on Market Analysis, Physician/Provider Network Analysis and an Employee Contribution Analysis
- Handle the complete Open Enrollment process
- Review implementation of any applicable changes to benefit plan
- Discuss any administration questions/concerns to date
- Review & discuss REAL call log
- Distribute quarterly newsletters
- Present claims reports (100+ employees)
- Provide updates on any pertinent legislative issues
- Review billing for accuracy
- Assist with new employee orientations
- Educate employees on the features of their benefit plans
- Answer any employee questions pertaining to benefit plans, claims coverage, ID cards, legislative issues, etc.
- Provide administrative support as well as answer questions regarding enrollment forms, claims forms & where to send bills, etc.
- Act as your advocate with the insurance carrier with claims and potential appeals
- Provide assistance with plan enrollment and termination
Our team is committed to providing the highest standard of customer service!